Dear Eddy, I just wanted to say a huge thank you to you and your team for a marvelous job done last Thursday and Friday.
Would you also be kind enough to pass on my thanks to Colin and his colleagues (I'm sorry I didn't get their names), who were so friendly, efficient and such a wonderful example to your company. Your business model should be adopted by all companies! We always seem ready to complain when something goes wrong but not so quick to praise a job well done. These chaps are a great asset and I would have absolutely no hesitation in recommending your company to everybody I know.
Thanks once again and I wish you and yours a very happy Christmas and healthy 2015.